Just got to say. .this lady is GIFT sent from HEAVEN…from Pam walking into our house you would of thought she had waved a magic wand. .we invited Pam into our house because our Dougie had gone from a perfectly loving affectionate dog to getting very possessive and to the point were it was getting vicious.. We was at the end of our tether. .couldn’t cope..Pam came last Friday. .i took on board eveything she had told me to do..and 48 hours later we nearly have a very affectionate dog back.. We would like to thank Pam from the bottom of our hearts you dont know how it has changed our lives back to nearly normal. .. LOTS OF LOVE